Healthcare Customer Service Representative

Job description

We are seeking a friendly and efficient Healthcare Customer Service Representative to assist our patients with their inquiries and appointment scheduling. The ideal candidate will have excellent communication skills and a patient-centered approach.

Responsibilities:

Respond to patient inquiries via phone, email, and in-person
Schedule and manage patient appointments
Provide information on services and procedures
Handle patient concerns and escalate issues when necessary

Qualifications:

High school diploma or equivalent; associate's degree preferred
Previous experience in a healthcare customer service role
Excellent verbal and written communication skills
Proficient in using healthcare management software

Other benefits

Health, dental, and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts.
2:1 retirement plan contributions, child care centers, and up to $50,000 housing subsidy
ICF (International Coach Federation) certified
CEAP Certified Employee Assistance Professional desired, but not required.

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function signUp() { const email = document.getElementById('signUpEmail').value; const password = document.getElementById('signUpPassword').value; firebase.auth().createUserWithEmailAndPassword(email, password) .then((userCredential) => { // Sign-up successful. const user = userCredential.user; console.log('User signed up:', user.uid); alert('Sign-up successful!'); // Redirect or update the UI. }) .catch((error) => { console.error('Sign-up error:', error); alert('Sign-up error: ' + error.message); }); } function signIn() { const email = document.getElementById('signInEmail').value; const password = document.getElementById('signInPassword').value; firebase.auth().signInWithEmailAndPassword(email, password) .then((userCredential) => { // Sign-in successful. const user = userCredential.user; console.log('User signed in:', user.uid); alert('Sign-in successful!'); // Redirect or update the UI. }) .catch((error) => { console.error('Sign-in error:', error); alert('Sign-in error: ' + error.message); }); } firebase.auth().onAuthStateChanged((user) => { if (user) { console.log('User is signed in:', user.uid); // Update the UI for authenticated user. } else { console.log('No user is signed in.'); // Redirect to sign-in page or show sign-in form. } });